Setup guide · Spotlock
From a new workspace to your first booking.
Set up one program or experience from beginning to end before you publish the rest of your catalog.
1. Set up your business
Add your business name, location and customer support email. Keep the email customers use for help distinct from the account email you use to sign in.
2. Connect payments
To accept payments, open Payments and complete Stripe onboarding with your own business details. Return to Spotlock and confirm payment readiness. Never enter invented bank details into a real Stripe connection.
3. Create a program or experience
Choose the appropriate class, program, event or pass. Add a description, schedule or validity rules, location, capacity and price. Check quantity limits, cancellation terms and any required participant information.
4. Preview and publish
Review the customer experience on desktop and phone. Publish your program, experience or pass and the booking page you intend to share. A draft is not visible to customers simply because it appears in your workspace.
5. Choose where booking begins
Share the page URL, add a booking button, or embed a widget. Follow the complete path from the external website to confirmation. Use a demo or free test booking to practice. A live paid checkout collects a real payment.
6. Prepare for arrival
Find the booking in your workspace. Check the confirmation, roster and staff access. Practice attendance or ticket check-in before the event; confirm who will handle cancellations and customer questions.